Ellagora Privacy Policy

1. The type of information collected.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments and feedback when you use our website.

2. How the information is collected.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

3. The purpose.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

4. How your information is stored, used, shared or disclosed.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to inform and sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5. Communicating with you.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable laws, and any agreement we may have with you. For these purposes we may contact you via email and or any other means by which you provided.

 

6. Type of cookies used.

 

Wix uses cookies for many important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify our registered members.

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

These cookies include those Wix places as well as those placed and used by partners of Wix for the security and optimal functioning of the website.

7. To get in touch about your information or consent.​

 

If you have questions, would like to access, correct, amend or delete any personal information we have about you; if you no longer want us to process your data; you are invited to email us at contact@ellagora.com.

8. Policy update.

 

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated. So please take the time to review as necessary.